Technical Writer Remote Jobs in USA

Position Description:

• Research, develop, and write user and administrator guides/online help, and quick setup guides for Power, KVM, Audio/Visual software and hardware products, with a focus on Power products.
• Analyze documentation projects with a goal of developing more streamlined workflows.
• Create and execute strategies for single-sourcing content.
• Review, edit, proofread, and revise previously created documentation.
• Create graphics, flow charts, and diagrams for inclusion in documentation.
• Interview product managers, developers, and testers for information about product features.
• Attend product demos, training sessions, and team meetings, and do hands-on product testing to become familiar with product features.
• Study requirements, specifications, wikis, and other written resources to learn about product features.
• Obtain reviews of draft documentation from team members.
• Maintain an understanding of user tasks and levels of user proficiency.
• Review software and hardware for accuracy and consistency with documentation.
• Identify problems in documentation and suggest revisions.
• Follow the team’s style guide, and adhere to the team’s processes and workflows.
• Plan and execute project schedules for each assigned project, in cooperation with each product team. Act as project manager for large documentation releases in cooperation with another writer.

Qualifications:

• Education: Must have a BA/BS Degree in Technical Communication, Journalism, English, Engineering, or related discipline.
• Experience: Preference for the ideal candidate is 3 or more years’ experience.

• Excellent writing skills; demonstrated ability in the use of the English language.
• Capacity to work both independently and in a team, with multiple organizational and management levels and functional departments.
• Ability to handle multiple concurrent projects.
• Proven excellence in researching, organizing, writing, and presenting technical information.
• Ability to adapt to a changing environment, meet deadlines, and be detail oriented with excellent organization and planning skills.
• Hands-on experience with Author-IT desired, or other relevant single-sourcing tool experience.
• Knowledge and experience with Microsoft Word, Adobe Acrobat.
• Some knowledge and experience with graphic/screen capture software such as Snagit, Visio, or similar.
• Knowledge about networking and data center technologies and hardware and software engineering terminology.
• Familiarity with power distribution products and/or electrical knowledge desired.
• Familiarity with CSS desired.