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Job Responsibilities : Telehealth Nurse Navigator (12:30pm – 9:00pm EST)

Salary : $70000 per year

Company : AmerisourceBergen

Location : Remote US

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. 

PRIMARY DUTIES AND RESPONSIBILITIES:

Provide adherence services focused on primary non-adherence and in-home injection training
Coordinate in home injection training support to cover techniques, review of injection materials, supplies, appropriate disposal and continued patient follow up
Provide consumer support in a call center environment for patients receiving treatment.
Risk assess patient for compliance and adherence to treatment regimen
Identify barriers to care
Support patient care planning and development of short and long term goals
Provide information about disease process
Provide emotional support to patient and family members
Accepts inbound calls and makes outbound calls to enrolled patients
Receives notification through, but not limited to: web portal, live chat, patient assistance program, fax enrollment form, electronic enrollment form or phone; calls patient to provide information about the product, program, send out information kits if needed and management advise for any side effects
Enter all consumer activities accurately in clinical data base
Intakes and reports adverse events as directed
Provide case management support
Provide patient support for payer policies and coverage issues

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Must possess a current license issued by a state or states or jurisdiction(s) within the United States, and be unrestricted in any state with the ability to obtain licensure in all 50 states

Graduation from an accredited nursing program

Experience with and/or potential to provide high quality customer service

3 years nursing experience required

Telephonic experience a plus

Certification may be required

Graduation from an accredited nursing program

Apply Now

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