Teleperformance Work from Home | Customer Service Representative

Job Responsibilities : Customer Service Representative – Finance (Work from Home)

Salary : $13 per year

Company : Teleperformance

Location : Remote US

Educational requirements : High School

Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people’s lives and make the world a better place.

Benefits of working with TP include

Work from home!
We hire Nationwide excluding the following states: Alaska, California, Hawaii, Oregon, South Carolina and Washington.
We provide equipment, you will just need to provide a quiet work environment, free from any distractions, and strong internet service.
Paid training and competitive wages
Bonuses
Referral – Unlimited $500 per referral bonuses (The person you refer must be employed for at least 60 days)
Full Benefits (Medical, Dental, Vision, 401k and more)
Employee wellness and engagement programs

Responsibilities:
Your Responsibilities

Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required

Qualifications:
What We’re Looking for

High School Diploma or equivalent
18 years of age or older
6 months sales experience minimum
Typing 35 WPM
Be proficient in PC operation and navigation

Apply Now

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