Job Responsibilities : Customer Service Representative – Finance (Work from Home)
Salary : $13 per year
Company : Teleperformance
Location : Remote US
Educational requirements : High School
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people’s lives and make the world a better place.
Benefits of working with TP include
Work from home!
We hire Nationwide excluding the following states: Alaska, California, Hawaii, Oregon, South Carolina and Washington.
We provide equipment, you will just need to provide a quiet work environment, free from any distractions, and strong internet service.
Paid training and competitive wages
Referral – Unlimited $500 per referral bonuses (The person you refer must be employed for at least 60 days)
Full Benefits (Medical, Dental, Vision, 401k and more)
Employee wellness and engagement programs
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
What We’re Looking for
High School Diploma or equivalent
18 years of age or older
6 months sales experience minimum
Typing 35 WPM
Be proficient in PC operation and navigation