Teleperformance Work from Home in USA | 2021 Apply Today

Job Responsibilities : Technical Support Representative – Work From Home

Salary : $16 per hour

Company : Teleperformance

Location : Remote US

Educational requirements : High School

Overview:
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.

Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world’s population. This kind of growth wouldn’t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.

Responsibilities:
Your Responsibilities

Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
Provide excellent customer service through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
Troubleshoot mobile technology, equipment and system problems while educating the customer on support options and steps being taken to resolve the issue
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge

Qualifications:
What We’re Looking for

6 months call center and/or tech support experience
18 years of age or older
Ability to type efficiently
High School Graduate or GED

Apply Now

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