Job Responsibilities : Virtual Customer Service Representative
Salary : $11 an hour
Company : Call Experts
Location : Remote US
By answering the call to join Call Experts, you will help people when they need it the most:
Dispatching service techs to homes for emergency repairs.
Guiding customers to the best service appointment that fits their needs.
Reaching doctor’s for patients requiring medical attention.
Assisting customers by placing orders for goods or services.
Key Responsibilities and Desired Qualities:
Flexibilty with your scheduled hours will go a long way! Some weekend hours are required as part of the weekly schedule. Full time is needed more than part time.
Must be able to efficiently follow a script with instructions and type grammatically correct and accurate messages into the system that correctly summarizes callers’ needs.
Responsible for using training techniques to ensure callers believe they are talking to a representative of the company they dialed
Handling workload efficiently with professionalism and accuracy are essential