Virtual Customer Service Jobs

We are hiring individuals able to complete training and work remotely.

Ability to create a dedicated work space free from background distractions is REQUIRED.

By answering the call to join Call Experts, you will help people when they need it the most:

• Dispatching service techs to homes for emergency repairs.
• Guiding customers to the best service appointment that fits their needs.
• Reaching doctor’s for patients requiring medical attention.
• Assisting customers by placing orders for goods or services.
• Making reservations for restaurants and hotels.
• Connecting addicts with their crisis counselors.
• And So Much More!!!! Call Experts makes real world change happen in real time
• Equipment Requirements for Remote Work

• Windows 10 Computer (Not a Mac or Chromebook)
• Desktop or Full Size Laptop (monitor 15 inches or larger)
• Ethernet/LAN Connection to High Speed Internet (not Wi-Fi)
• Wired Headset
• Webcam

Key Responsibilities and Desired Qualities:

• Flexibilty with your scheduled hours will go a long way! Some weekend hours are required as part of the weekly schedule. Full time is needed more than part time.
• Must be able to efficiently follow a script with instructions and type grammatically correct and accurate messages into the system that correctly summarizes callers’ needs.
• Responsible for using training techniques to ensure callers believe they are talking to a representative of the company they dialed.
• Upholding client confidentiality at all times.
• Ensuring opinions, advice, and personal judgment about services or a client we serve are refrained from discussions with a caller.