Job Responsibilities : Virtual Customer Service Representative
Salary : $11 an hour
Company : Call Experts
Location : Remote
We are hiring individuals able to complete training and work remotely.
Ability to create a dedicated work space free from background distractions is REQUIRED.
By answering the call to join Call Experts, you will help people when they need it the most:
- Dispatching service techs to homes for emergency repairs.
- Guiding customers to the best service appointment that fits their needs.
- Reaching doctor’s for patients requiring medical attention.
- Assisting customers by placing orders for goods or services.
- Making reservations for restaurants and hotels.
- Connecting addicts with their crisis counselors.
- And So Much More!!!! Call Experts makes real world change happen in real time
- Equipment Requirements for Remote Work
- Windows 10 Computer (Not a Mac or Chromebook)
- Desktop or Full Size Laptop (monitor 15 inches or larger)
- Ethernet/LAN Connection to High Speed Internet (not Wi-Fi)
- Wired Headset
Key Responsibilities and Desired Qualities:
- Flexibilty with your scheduled hours will go a long way! Some weekend hours are required as part of the weekly schedule. Full time is needed more than part time.
- Must be able to efficiently follow a script with instructions and type grammatically correct and accurate messages into the system that correctly summarizes callers’ needs.
- Responsible for using training techniques to ensure callers believe they are talking to a representative of the company they dialed.
- Upholding client confidentiality at all times.
- Ensuring opinions, advice, and personal judgment about services or a client we serve are refrained from discussions with a caller.