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Job Responsibilities : Multimedia Specialist – Remote

Salary : $25 per hour

Company : Press Ganey Associates, Inc.

Location : Remote us

Position Overview

As a member of the Learning and Corporate Solutions (LCS) team, the Multimedia Specialist conceptualizes, processes, and produces audio, video, animations, and interactive multimedia collateral for a variety of audiences and platforms to support an enterprise learning strategy.

Duties and Responsibilities:

  • Collaborate with LCS team members and enterprise stakeholders to develop high-quality digital learning resources including graphics, video, animations, audio, and websites.
  • Apply visual design best practice principles to the design and development of static and interactive learning resources while maintaining corporate branding/graphics standards.
  • Identify solutions for the storage of video assets for internal and external constituents. This includes the development of custom platforms on internal websites, removable media, third-party platforms, etc.
  • Manage inventory of media assets to ensure resources are updated/retired in accordance with established schedules as well as emergent needs.
  • Test and troubleshoot media issues for projects across the LCS team.
  • Oversee operational aspects of video shoots and other multimedia production including vendor and talent management, equipment, software, site procurement, and communication of timelines and budget.
  • Provide technical guidance/support for the production of live virtual learning events (e.g., streaming, site management, etc.)
  • Perform usability testing and quality assurance of media elements used across platforms. Ensure media is accessible for all users, including those with disabilities.
  • Other duties to support the learning team, as assigned.

Qualifications include:

  • 1 to 3 years of experience in digital media.
  • Advanced proficiency with graphic design and video/media editing tools including Adobe Creative Suite and Camtasia.
  • Moderate/Advanced proficiency with web-based meeting/training platforms (e.g., Zoom, WebEx, Teams) and related troubleshooting.
  • Moderate proficiency with website design and management.
  • Moderate proficiency with Microsoft PowerPoint.
  • Proficiency with eLearning/authoring tools such as Articulate 360 and Adobe Captivate preferred.
  • Detail-oriented and organized.
  • Working knowledge of adult learning principles and learning theory preferred
  • A life-long learner, interested in industry advancements in digital media and learning.
  • Experienced in working and being successful in a virtual team environment.
  • Bachelor’s preferred or equivalent working experience.
  • Ability to travel up to 15% for internal learning events.


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