Well Fargo Remote Jobs (Customer Service Specialist) Apply Now

Job Responsibilities : Customer Service Specialist – Resupply

Salary : $57000 per year

Company : Brightree

Location : Remote US

Educational requirements : High School

Let’s talk about the team and you:
We are currently looking for full-time remote Customer Service Specialists in the Resupply space. The Customer Service Specialist will make and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Candidates must have experience providing customer service via phone, strong attention to detail and the ability to utilize multiple computer applications while providing best in class customer service. A successful candidate must be able to convey information to patients in a clear and concise manner and be able to navigate simple software programs.

Let’s talk about responsibilities:

Initiates and receives calls to/from patients requiring resupply of sleep therapy products and collects information needed to complete an order

Provides patient education regarding usage of in-home equipment=

Understands the unique requirements of patients and provides appropriate direction into a daily work list and documents results of calls

Completes sales orders with accuracy and speed

Let’s talk about qualifications and experience:

High school education required. Associates Degree and/or college coursework preferred

Two years of call center experience or equivalen

Prior remote experience highly preferred.

Quiet work-at-home environment free of interruption and distraction

Must be a self-starter who can troubleshoot challenges on the fly

Apply Now

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