Work from Home Williams Sonoma | Urgent Hiring in USA

Job Responsibilities : Customer Service Representative

Salary : 15 per HOUR

Company : Williams-Sonoma Inc. Customer Care Centers – Minneapolis, MN•Remote

Location : Remote US

Educational requirements : High School

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns to locating products and scheduling deliveries for all of our Williams-Sonoma brands

Job Duties: Your day to day

  • Solve the problem efficiently: Quick with quality
  • Make it personal: Take ownership
  • Inspire customer loyalty: Give them a reason to come back
  • Listen Carefully: Be attentive
  • Emphasize our effort: Because we care

Essential Functions: The nuts and bolts

  • Address customer questions and concerns regarding product and delivery information
  • Provide product information review alternative solutions if an item is out of stock and place orders for the customer.
  • Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma Inc. guidelines.
  • Check inventory process returns issue replacements and credits for damaged or defective merchandise
  • Perform other duties as assigned

Qualifications: What you need to apply

  • High School diploma or GED
  • Experience in a performance-based or metric-driven environment
  • Strong ability to communicate both verbally and written with capable data entry skills

Click Here : Apply Now

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