Working at paypal Customer Service Representative Venmo (remote) 2021

Job Responsibilities : Customer Service Representative Venmo (remote)

Salary : $17 per hour

Company : PayPal

Location : Remote US

Educational requirements : High School

Who we are: At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day.

As a Teammate you will:

Provide world class customer service
Field inbound support calls, live chats, and emails from users about our product offerings
Try all avenues to solve a customer’s issue, but if you can’t, explain the why with an empathetic ear
Educate our customers on how to use Venmo to send and receive payments

Field inbound support calls, live chats, and emails from users about our product offerings

Requirements:

Education: High school diploma or equivalent
2+ years experience in a role that put you in direct contact with consumers via telephone, email, chat and/or face-to-face. Financial services and/or call center experience is a big plus.
Some experience working remotely would be advantageous.

In order to work from home, we’ll need you to tick off a few things:

Must have a high-speed internet connection with a minimum of 50 Mbps from a reliable internet provider.
Equipment should be directly connected to a router/modem for best quality versus a wireless connection.
All PayPal hardware you receive needs to be connected to a surge protector.

Apply Now

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